Terms of use

Raoul & Simone Terms of Service
applied from 08.11.2018


This site is operated by Raoul & Simone. In the site, the terms "we", "our" and "our" refer to Raoul & Simone . Raoul & Simone offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and / or purchasing anything from our site, you agree to our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including these additional terms, conditions and policies referenced here and / or available by hyperlink. These terms of use apply to all users of the site, including, without limitation, users who are browsers, suppliers, customers, merchants and / or contributors of content.

Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of use. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any service. If these Terms of Service are deemed to be an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to regularly check this page to keep abreast of any changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Conditions of the online store

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in force in your country (including, but not limited to, copyright laws) .

You must not transmit any worms, viruses or code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred without encryption and involve (a) transmissions over various networks; and (b) modifications to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, or access to the service or to any contact on the website through which the service is provided, without express written permission from us.

The headers used in this agreement are included only for your convenience and will not limit or affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if the information made available on this site is not accurate, complete or up to date.

The content of this site is provided for general information only and should in no way be used as a basis for making decisions without consulting primary, more precise, more complete or more current sources of information. Any reliance on the content of this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not up to date and is provided for reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Prices, costs and taxes

The prices apply only to orders placed in this online store. All prices are exclusive of value added tax. All products are shipped from Canada. Therefore, all prices for products shipped outside of Canada do not include customs duties. The formulation of delivery charges has been described in these general conditions in the section “Shipping and handling”. The delivery costs specific to the order are indicated in the basket. Raoul & Simone reserves the right to modify the prices and delivery costs applied to the online store, provided that these modifications only concern orders placed after the entry into force of such modifications.

5. Service and price changes

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice and at any time.

We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service.

6. Products

Certain products or services may be available exclusively online on the website. These products or services may have limited quantities and may be subject to a refund or replacement only under our refund and replacement policy. We have made every effort to display as accurately as possible the colors and images of our products that appear in store. We can not guarantee that your computer monitor's color screen will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

7. Shipping and handling

All delivery costs for products ordered from the online store include shipping and packaging costs. The costs of the different delivery methods are indicated in the basket when the products have been chosen. Please note that you bear the risk of damage to or loss of the products you ordered when the product was delivered to you. If the packaging appears damaged, please do not accept the shipment.

8. Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders using the same billing and / or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and / or billing address / phone number provided at the time of the order. We reserve the right to limit or prohibit orders which, in our sole judgment, appear to have been placed by resellers, resellers or distributors.

You agree to provide current, complete and accurate purchase, account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address, credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

9. Third party links

Certain content, products and services available through our service may include material from third parties.

Third party links on this site may direct you to third party websites not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and we do not warrant or assume any liability for any third party material or website, or any other third party material, product or service.

We are not responsible for any damages or injuries related to the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Please carefully review the policies and practices of the third party and make sure you understand them before committing to any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the latter.

10. User comments, comments and other submissions

If, at our request, you send certain specific contributions (for example, contest entries) or if we do not request them, you send creative ideas, suggestions, proposals, plans or other supports, whether online, by email, by post or otherwise. (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and in any way use any comments you provide to us. We are not and will be under no obligation (1) to keep your comments confidential; (2) pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we deem, in our sole discretion, illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of any party or these Terms of Use.

You agree that your comments do not violate any rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary right. You further agree that your comments will not contain any defamatory, illegal, abusive or obscene material, or any computer virus or other malicious software that may in any way affect the operation of the Service or any associated website. You may not use a fake email address, pretend to be someone other than yourself, or mislead ourselves or third parties as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no responsibility for any comments posted by you or any third party.

11. Personal information

Your submission of personal information through the store is governed by our privacy policy.

12. Errors, inaccuracies and omissions

Typographical information, prices, promotions, offers, shipping costs, delivery times and product availability on our site or in the service may contain typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, as well as to change or update information, or to cancel orders if information from the Service or any related website is inaccurate at any time and without notice (including after you have submitted your order).

We disclaim any obligation to update, change or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied to the Service or to any related website should be taken as indicating that any information in the Service or on any related website has been modified or updated.

13. Prohibited uses

In addition to the other prohibitions set out in the Terms of Use, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) solicit third parties to perform or participate in illegal acts; (c) violate any local, international, federal, provincial or state regulations, rules, laws or ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, hurt, defame, slander, denigrate, intimidate or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age , national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in a manner that affects the functionality or operation of the Service or any associated website, website or Internet; (h) collect or track the personal information of third parties; (i) spam, phish, hack, pretext, index, capture data or perform Web Scrapping; (j) for obscene or immoral purposes; or (k) to interfere with or bypass the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the service or any associated website for violation of prohibited uses.

14. Disclaimer of warranty; limitation of liability

We do not warrant, represent or warrant that your use of our service will be uninterrupted, prompt, secure, or error free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may discontinue the service indefinitely or cancel the service at any time without notice.

You expressly agree that your use or inability to use the service is at your own risk. The service and all products and services delivered to you through the service are (unless expressly stated by us) provided "as is" and "as available", without any representation, warranty or condition of any kind. whether express or implied, including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and freedom from infringement.

Raoul & Simone, our directors, officers, employees, affiliates, agents, principals, contractors, interns, suppliers, service providers or licensors can not be held responsible for damages, losses, claims, or direct damages. , indirect, incidental, punitive or special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any other similar damage, whether based on a contract, tort (including negligence), strict liability or otherwise, arising out of your use of the service or products purchased using the service, or for any other claim relating in any way to your use of the service or any product, including, without limitation, any error or omission in any content, or any loss or damage of any kind resulting from the use of u service or any content (or product) published, transmitted or otherwise made available through the service, even if this possibility has been communicated. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability is limited to the maximum extent permitted by law.

15. Compensation

You agree to indemnify, defend and hold Raoul & amp; Simone and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, subcontractors, licensors, service providers, subcontractors, suppliers, interns and employees, without prejudice to any claim or request, including including reasonable attorneys' fees charged by any third party as a result of or resulting from your violation of these Terms of Use or any documents they incorporate by reference, or your violation of any law or the rights of a third party.

16. Severability

In the event that any provision of these Terms of Service is held to be illegal, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be separate from these Terms and Conditions. Meaning, this determination will not affect the validity and enforceability of the other remaining provisions.

17. Termination

The obligations and responsibilities of the parties contracted before the termination date will survive the termination of this contract for all purposes.

These Terms of Use are in effect until terminated by you or us. You can terminate these terms of use at any time by notifying us that you no longer wish to use our services or when you stop using our site.

If in our sole judgment you fail, or suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you remain responsible for all amounts due. up to and including the date of termination; and / or as a result may deny you access to our services (or part of them).

18. Entire Agreement

Our failure to exercise or enforce any right or any provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Use, and any rules or operating rules that we post on this site or in relation to the Service constitute the entire agreement between you and us and govern your use of the Service, replacing any prior or contemporaneous agreement, communication and proposal, verbally or in writing, between you and us (including, without limitation, prior versions of the Terms of Service).

Any ambiguity in the interpretation of these conditions of use should not be interpreted against the editor.

19. Modification of the conditions of use

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website to stay informed of any changes. Your continued use of or access to our website or the service after the posting of any changes to these terms of use constitutes acceptance of those changes.

20. Force Majeure

Unless otherwise provided by the applicable legislation in force, Raoul & amp; Simone cannot be held responsible for delays or faults caused by obstacles beyond the control of Raoul & Simone. These include without limitation industrial actions, acts of war and terrorism, fires, lightning, changes in the legislation in force, technical problems, power interruptions, computer systems or other communications, as well as delays or failures in the services provided by subcontractors caused by the above. In this case, Raoul & Simone will inform the customer of the start and end date. If the situation has lasted more than two (2) months, the customer and Raoul & Simone have the right to cancel the order placed in the online store with immediate effect.

21. Applicable law

These terms of use and any separate agreements in which we provide services to you are governed by the laws of 531-155 route 132 west, Percé (Quebec) Canada and are interpreted in accordance with those laws.

22. Contact details

Any questions regarding the terms of use should be addressed to us at service@raouletsimone.com